shipping policy

🚚 Shipping Policy

Effective Date: [Insert Date]

At [Your Store Name], we are committed to delivering your luxury purchases safely and on time. Below you will find details about our shipping methods, costs, and delivery timelines.

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1. Shipping Locations

We currently offer delivery across the United Arab Emirates (UAE).
International shipping is not available at this time.

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2. Shipping Timeframes

Orders placed after 4 PM will be processed the next business day.

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3. Shipping Fees

• Standard Delivery (UAE): AED [Insert Fee]

• Free Shipping: On orders over AED [Insert Threshold]

• Cash on Delivery (COD): AED [Insert COD Fee, if any]

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4. Order Processing

• Orders are processed within 24 hours (excluding Fridays and UAE public holidays).

• You will receive a confirmation email with tracking information once your order has been shipped.

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5. Delivery Partner

We work with trusted UAE-based courier partners to ensure timely and secure delivery. Please ensure your delivery address and phone number are accurate at checkout.

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6. Missed Deliveries

If the courier is unable to reach you, they will attempt redelivery. After 2 failed attempts, the package may be returned to us, and additional delivery charges may apply.

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7. Order Tracking

Once your order is shipped, you’ll receive an email/SMS with a tracking link. You can also check your order status in your account dashboard.

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8. Questions or Concerns?

For any shipping-related inquiries, feel free to contact us:

📧 Email: support@[yourstore].com
📞 Phone: [Insert number]
📍 Business Hours: Saturday–Thursday, 10 AM – 7 PM